The Direction Layer

•Create sustainable enforcement and empowerment
•Listen to the people; not to the policies
•Connect people: networking
•Design for humans instead for systems and data
•Try to let change manage itself… and support it
•Bottom Up Grassroots Knowledge Management (wiki, forums, social networks)
•Knowledge Management Services instead of Top Down Programme
•Develop and Support Knowledge Activism
A system perspective could be contraproductive: design for humans instead for systems and data.  Not all development must be planned: try to support bottom up initiatives: create Actional Knowledge Knowledge Management Services!.

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