“Places where people continually expand their capacity to create the results they truly desire, where new and expansive patterns of thinking are nurtured, where collective aspiration is set free, and where people are continually learning how to learn together” (P. Senge, The Fifth Discipline).
A learning organisation is an organisation skilled at creating, acquiring, and transferring knowledge, and at modifying its behavior to reflect new knowledge and insights (source: Ashok Jashapara).
- New ideas are essential if learning is to occur.
- Sometimes they are created from scratch (flash).
- At other times they come from outside the organization.
- Triggers for organizational learning but by themselves, ideas do not bring about organizational learning: needs to be accompanied by changes in the way that work gets done – otherwise, no potential for improvement.
Learning organisations are skilled at 5 main activities
- Systematic problem solving e.g. use scientific approach
- .Experimentation with new approaches
- .Learning from their own experience & past history (lessons learned, project reviews)
- .Learning from the lessons learned and best practices of others (benchmarking, networking)
- Transferring knowledge quickly and efficiently throughout the organization (training, lunch and learns…)